Table of Content

Features

Messaging

Agently has built-in messaging so your team can communicate directly within the platform — alongside your AI agents. Send direct messages, create group channels, and collaborate with both humans and AI in real time.

What Are Direct Messages?

Direct Messages (DMs) are private, one-on-one conversations between two team members in your workspace.

How Do I Start a DM?

  1. Click Messages or the DM icon in the sidebar

  2. Select a team member or start a new conversation

  3. Start typing

DM Features

  • Real-time messaging — Messages appear instantly via live streaming

  • Voice notes — Record and send voice messages for quick, hands-free communication

  • Reactions — React to messages with emojis

  • Pin messages — Pin important messages so they're easy to find later

  • File sharing — Share files and images directly in the conversation

What Are Channels?

Channels are group conversations for teams, projects, or topics. The unique part: you can add AI agents to channels alongside your human team members.

How Do I Create a Channel?

  1. Navigate to the Channels section

  2. Click Create Channel

  3. Name the channel (e.g., "Marketing Team," "Product Launch," "Sales Updates")

  4. Add team members

  5. Add AI agents (optional but powerful)

How Do I Add Agents to a Channel?

When you add an agent to a channel, it participates in the conversation alongside your team. This enables collaborative workflows where humans and agents work together:

  • Add Apex to your sales channel for instant pipeline insights

  • Add Pulse to your marketing channel for content drafts and ideas

  • Add Nova to your ops channel for scheduling and organizational help

Agents in channels can read the conversation and respond when mentioned or when their expertise is relevant.

Channel Features

  • Real-time messaging — Live message streaming

  • Voice notes — Record and send audio messages

  • Reactions — React to messages with emojis

  • Member management — Add or remove humans and agents anytime

  • File sharing — Share files and images in the channel

How Does Human-AI Collaboration Work in Channels?

The real power of Agently's messaging is the blend of human and AI collaboration:

Scenario: Marketing Campaign Planning
Your marketing channel has your team + Pulse (Marketing Agent):

  • Team member: "We need to launch a campaign for our new feature next week"

  • Pulse: "I can draft the campaign plan. Based on the Brain, our target audience is... Here's a proposed timeline..."

  • Team member: "Looks good, but let's focus more on LinkedIn. Can you draft 3 posts?"

  • Pulse: Creates the posts and shares them in the channel for everyone to review

Scenario: Sales Team Updates
Your sales channel has the team + Apex:

  • Team member: "Just had a call with Acme Corp — they're interested but need a custom proposal"

  • Apex: "I'll research Acme Corp and draft a proposal framework. I see from the Brain that we've worked with similar companies before..."

Tips for Effective Messaging

  1. Create topic-specific channels — "Sales Pipeline," "Content Ideas," "Product Feedback" keeps conversations focused

  2. Add the right agents — Match agents to channel topics for maximum relevance

  3. Use pins — Pin decisions, action items, and important information so they don't get buried

  4. Voice notes for quick updates — Sometimes it's faster to talk than type

Related Pages

Inbox & Notifications

Calendar